Technical problems at the service "No-IP"

Dear Customers,

Due to technical problems of the service “No-IP”, there are currently occasional faults when accessing DigiENERGY or LAN gateways via the Internet. We make a free of charge alternative available to you with our Energy Management Server (EMS) so that you can nevertheless easily and comfortably access your DigiENERGY or LAN gateway.

The serial number (MAC address) of your device is important for the one-time registration which would take less than 3 minutes.

Link to the registration:

Please find detailed instructions for the registration process here:

If you need help, we will be glad to assist you during our business hours on +49 6126 9453-0.

Published on 04/04/2016